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The Support Gang is a group of worldwide volunteers that help other users. When teachers & kids ask for help with their XO via email, forum, chat room and sometimes phone, these are the brave volunteers who answer your questions. We meet once a week to hear about the latest news from OLPC, discuss the latest issues, and talk about how to make the XO experience better. Many of our 150+ volunteers are also involved in local Grassroots groups, Authoring Documentation, Community Repair, Testing, Mentoring, Advocacy and Global Sustainability.
You do not have to be a developer, or even super technical to help other people.
In the end, Community Support Volunteers deliver high-quality Tech Support to One Laptop per Child users, teachers and kids worldwide -- as problem-solvers and educators -- each in their own voice. Our growing team includes truly exceptional individuals of all ages, meeting in Cambridge, Massachusetts and by telephone for weekly calls.
See our mailing list info page to apply!
A. RT/Tool Admin(s): Seize the opportunity to build out real ToolSmithing
around worldwide OLPC Support. Work closely with OLPC grassroots leadership
to drive our support community's workflow forward, scaling up from 100
proven volunteers towards 1000.
B. Librarian: Organize our exploding corpus of public and private Support
Documentation. A literary, social, organized and driven volunteer would be
absolutely ideal. Please all apply!
C. Community Organizer: Write regular public newsletters for our Support
Gang team, explain our successes, introduce new members, develop an online &
offline Social Network irrefutably demonstrating the rewards of participaction!
CONTACT: holt AT laptop.org including your phone number -- I will call you back in any country.
